Dear Elena,
Sharon has already finished your order and of course, I will send an Invoice shortly.. The website isn't calculating correctly right now and the new webmaster doesn't know how
to fix it. I plan to send a letter today, to all customers and ask them to email orders to me, until we can get the site working correctly. Example: Your discount should have been
$10.00 not $5.00, so I will adjust that, along with the correct shipping, when I send your Invoice.
Would you please do a favor for me and Sharon? One of our regular customers lives in the Crimea, which is now a part of Russia. She claims that the US Postal Service won't
deliver orders to her, so she has her orders shipped to a friend in Russia, who forwards it to her. I don't know why but she always pays, when she places her orders and I must do
a refund, because shipping isn't correct. This time, when she tried to place an order, she got an error message and couldn't complete her order. I told her to select Money Order
and I would send an Invoice through PayPal but she swears, she won't be able to pay, because she doesn't have a PayPal account. I've explained many times that she didn't need
a to have a PayPal account and she could simply click on the link, to pay with any Credit Card but she doesn't believe me. If I send you her email address, would you please write
to her and tell her, "You are in Russia, you always select Money Order, I always send you an Invoice and you are always able to pay with your Credit Card"? Would you please
write a short email and explain it to her? I would be very grateful, if you would help us. Her name is Yulia and her email is
[email protected] Many good wishes,
Ann and Sharon