Hi, we are sorry that the delivery failed to reach the place. Would you like a reshipment or refund please?
If you expect a reshipment please place an order on the $0.01 freight charge link:http://s.aliexpress.com/iUfiaeQR , and cancel the dispute process; and well will reship the products you ordered as soon as possible.
If you'd like a refund, it is recommended that you request it through QiWi or Paypal, where you will be refunded immediately. Or you may also claim refund through Aliexpress, which takes about 15 days though.(please leave your account if you like refund through Qiwi and Paypal.)
You are welcome to contact us through whatsApp(8618628322107) or email(
[email protected]). Please contact us anytime you need help.