Airlines and their long-suffering c

Airlines and their long-suffering customers are reporting a steep climb in air-rage incidents. Some incidents are apparently caused by problems which are familiar to many regular travellers. One case reported from America stemmed from an interminable delay in takeoff, when passengers were cooped up in their aircaraft on the tarmac for four hours, without food, drink or information. Mass unrest is less common than individual misbehaviour, as in the case of the convict who recently went crazy on a flight, attacked the crew and tried to open the door in mid-flight.
The psychology of air rage is a new area of study, and there are almost as many explanations as examples. Most analysts of the phenomenon blame alcohol, but many people now think that the airlines are at fault. To cut costs, they are cramming ever more passengers into their aircraft, while reducing cabin crew, training and quality of service, all of which increase passenger frustration. In addition, there is increasing concern in the US about another cost-cutting exercise, which could seriously harm passengers' health: cabin ventilation.
Modern aircraft are equipped with sophisticated air conditioning devices - but running them at optimum capacity burns up valuable aviation fuel. Many airlines routinely instruct their flight crews to run the systems on minimum settings. Campaigners for imroved air quality claim that this can lead to irritability and disorientation.
In the US, the soaring number of passenger complaints across a wide range of issues is reflected in a number of new Internet sites which criticise the airlines and demand better service. One of the sites is demanding an air passengers' Bill of Rights.
Cabin and flight crews, who are in the front line of the battle against disruptive and dangerous in-flight behaviour, have called for stiffer penalties against the offenders. Management have also called for legislation - while denying that its cost-cutting practices have contributed to the problem. But there are some signs, in the US at least, that the airlines are at last attempting to respond to customer dissatisfaction. Some major lines have announced concessions to the most frequent complaint of all, and are removing seats to make more room for their customers.

Результаты (русский) 1:

Авиакомпании и их многострадального клиенты сообщают крутой подъем в воздухе ярость инцидентов. Некоторые инциденты явно вызваны проблемами, которые знакомы для многих обычных путешественников. Один случай сообщил из Америки, вытекает из нескончаемые задержки в взлета, когда пассажиры были cooped в их aircaraft на асфальт в течение четырех часов без еды, питья и информации. Массовые беспорядки является менее распространенным, чем отдельные хулиганского поведения зрителей, как и в случае осужденного, который недавно пошел с ума на рейс, напали на экипаж и попытался открыть дверь в середине полета.Психология воздуха rage является новой областью исследования, и есть почти столько же объяснений в качестве примеров. Большинство аналитиков явление винить алкоголя, но теперь многие люди думают, что авиакомпании по вине. Чтобы сократить расходы, они зубрить все больше пассажиров в их самолеты при одновременном снижении кабины экипажа, обучение и качество обслуживания, все из которых усиливают разочарование пассажира. Кроме того, существует растущая обеспокоенность в США о другой упражнение в сокращении расходов, который может серьезно повредить здоровье пассажиров: кабина вентиляции.Современные самолеты оснащены устройствами современных Кондиционер - но работает на оптимальной мощности сжигает ценных авиационного топлива. Многие авиакомпании регулярно инструктировать их летных экипажей для запуска систем на минимальных настройках. Кампании для улучшенного качества воздуха утверждают, что это может привести к раздражительности и дезориентации.In the US, the soaring number of passenger complaints across a wide range of issues is reflected in a number of new Internet sites which criticise the airlines and demand better service. One of the sites is demanding an air passengers' Bill of Rights.Cabin and flight crews, who are in the front line of the battle against disruptive and dangerous in-flight behaviour, have called for stiffer penalties against the offenders. Management have also called for legislation - while denying that its cost-cutting practices have contributed to the problem. But there are some signs, in the US at least, that the airlines are at last attempting to respond to customer dissatisfaction. Some major lines have announced concessions to the most frequent complaint of all, and are removing seats to make more room for their customers.